Red Lobster, the casual dining chain that brought seafood to the masses with inventions like popcorn shrimp and “endless” seafood deals, has filed for Chapter 11 bankruptcy protection.
The 56-year-old chain made the filing late Sunday, days after shuttering dozens of restaurants.
“This restructuring is the best path forward for Red Lobster. It allows us to address several financial and operational challenges and emerge stronger and re-focused on our growth,” CEO Jonathan Tibus said. Tibus, a corporate restructuring expert, took the top post at the chain in March.
Red Lobster said its 600 restaurants would continue to operate through the bankruptcy proceedings, which are intended to simplify operations, close locations and pursue a sale. As part of the filing, Red Lobster entered into a so-called “stalking horse” agreement, meaning it plans to sell its business to an entity formed and controlled by its lenders.
According to court filings, Red Lobster has 551 U.S. restaurants, 27 restaurants in Canada and 27 franchised locations in Mexico, Japan, Ecuador and Thailand. The company said it has 36,000 employees in the U.S. and Canada.
Aaron Allen, the founder of restaurant consulting firm Aaron Allen & Associates, said Monday that the bankruptcy was the culmination of two decades of trouble at Red Lobster, which has struggled with increasing competition from faster, cheaper chains like Chipotle and Panera.
Sometimes, Red Lobster would lower its prices to compete, a move that was often disastrous. In 2003, the company lost millions of dollars on an all-you-can-eat “Endless Crab” promotion when crab prices rose, Allen said. Twenty years later, the chain did the same thing with an “Ultimate Endless Shrimp” promotion.
“The fact that they would have this kind of corporate amnesia is a fascinating case study in corporate food service,” Allen said.
He said Red Lobster had more success in the mid-2000s, when it repositioned itself as an upscale restaurant. It raised prices and renovated stores. But it still struggled with rising lease and labor costs and changing consumer tastes.
“This slow-moving train wreck has been in motion for 20 years now,” Allen said.
Orlando, Florida-based Red Lobster said in court filings that its annual guest counts were down 30% from 2019. The chain lost $76 million in 2023.
The chain was founded by Bill Darden, who wanted to make seafood restaurants more accessible and affordable for families.
Darden got his start in the restaurant business in Waycross, Georgia, in 1938, when he opened The Green Frog. He boldly refused to segregate the restaurant’s patrons by race, which went against state laws at the time. When he opened the first Red Lobster near Orlando in 1968, he again invited customers to sit anywhere they chose.
Darden sold Red Lobster to General Mills in 1970, and he continued to run restaurants as a General Mills executive. General Mills later went on to form Darden Restaurants, which owns Olive Garden and other chains. Darden Restaurants was spun off from General Mills in 1995.
Red Lobster had legions of fans for dishes like lobster linguini and its buttery Cheddar Bay biscuits.
“There is no one of-woman-born who does not like Red Lobster cheddar biscuits. Anyone who claims otherwise is a liar and a Socialist,” comedian and actress Tina Fey wrote in her memoir “Bossypants.”
But the restaurant had trouble keeping up with competitors and bringing in younger customers. Darden Restaurants sold Red Lobster to a private equity firm in 2014. Thai Union Group, one of the world’s largest seafood suppliers, first invested in Red Lobster in 2016 and upped its stake in 2020.
Then last fall, Red Lobster lost millions of dollars on its “Ultimate Endless Shrimp” promotion, which charged $20 for all-you-can-eat shrimp deal.
“We knew the price was cheap, but the idea was to bring more traffic in the restaurants,” Ludovic Garnier, the chief financial officer of Thai Union Group, said in an earnings call with investors.
Garnier said the deal did work, and restaurant traffic increased. But more guests opted for the $20 deal than Red Lobster expected, and “we don’t earn a lot of money at $20,” he said. For the first nine months of 2023, Thai Union Group reported a $19 million loss from Red Lobster.
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