The Kuwait-based Alshaya Group, a private family firm holding franchise rights for a variety of Western companies including The Cheesecake Factory, H&M and Shake Shack, issued a statement acknowledging the firings at its Middle Eastern and North African locations.
“As a result of the continually challenging trading conditions over the last six months, we have taken the sad and very difficult decision to reduce the number of colleagues in our Starbucks MENA stores,” the statement read.
Alshaya runs about 1,900 Starbucks branches in Bahrain, Egypt, Jordan, Kuwait, Lebanon, Morocco, Oman, Qatar, Saudi Arabia, Turkey and United Arab Emirates. It had employed more than 19,000 staff, according to the Seattle-based company. The layoffs represent just over 10% of its staff.
Since the beginning of the war on Oct. 7, Starbucks has found itself alongside other Western brands targeted by pro-Palestinian activists over the war. The company prominently has been trying to counter what it describes as “ongoing false and misleading information being shared about Starbucks” being spread online.
In October, Starbucks sued Workers United, which has organized workers in at least 370 US Starbucks stores over a pro-Palestinian message posted on a union social media account.
Starbucks said it was trying to get the union to stop using its name and likeness, as the post also drew protests from pro-Israel demonstrators. Boycotters also felt the company wasn’t adequately supporting Palestinians in the Gaza Strip.
Starbucks revenue rose 8% to a record $9.43 billion for the October-December period. But that was lower than the $9.6 billion analysts had forecast, likely in part because of activist boycotts.
Starbucks isn’t the only brand targeted by activists in the war. Others have called for a boycott of McDonald’s after a local franchisee in Israel announced in October that it was providing free meals to Israeli soldiers.






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